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Privacy Policy

Updated/Effective Date: July 24, 2026

Pet Stop is operated by CREATIVE OUTDOOR SOLUTIONS INC (“Company,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, submit a form, request a consultation, schedule an appointment, or contact us.

1. Information We Collect

We may collect the following information:

  • Name
  • Email address
  • Phone number
  • Service address or project location
  • Details submitted through contact forms, quote requests, booking forms, or service inquiries
  • Information related to your appointment, consultation, or service request
  • Website usage information such as browser type, device information, IP address, and pages visited

2. How We Use Your Information

We may use your information to:

  • Respond to inquiries
  • Schedule consultations or appointments
  • Send booking confirmations
  • Send event reminders
  • Provide service updates
  • Communicate about your request, appointment, or project
  • Improve our website, services, and customer experience
  • Maintain business records and comply with legal obligations

3. SMS/Text Messaging

By checking the SMS consent box on our website or forms, you consent to receive non-marketing text messages from PET STOP, operated by CREATIVE OUTDOOR SOLUTIONS INC.

These messages may include booking confirmations, event reminders, and service updates related to your inquiry, appointment, or service request.

Message frequency varies. Message and data rates may apply. Text HELP for assistance. Reply STOP to opt out of future text messages.

Consent to receive text messages is not a condition of purchase.

4. Sharing of Information

We do not sell or rent your personal information.

We may share information with trusted service providers who help us operate our website, manage appointments, communicate with customers, provide customer support, or deliver services on our behalf.

Mobile opt-in information and SMS consent will not be shared with third parties for marketing or promotional purposes.

We may also disclose information if required by law, regulation, legal process, or government request.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, and enhance user experience. You may adjust your browser settings to refuse cookies, but some parts of the website may not function properly.

6. Data Security

We take reasonable steps to protect the personal information we collect. However, no website, system, or method of transmission is completely secure, and we cannot guarantee absolute security.

7. Your Choices

You may contact us to request access to, correction of, or deletion of your personal information, subject to applicable legal and business recordkeeping requirements.

You may opt out of text messages at any time by replying STOP. You may text HELP for assistance.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, security, or content of those third-party websites.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

10. Contact Information

For questions about this Privacy Policy, contact us at:

CREATIVE OUTDOOR SOLUTIONS INC
Pet Stop
6136 Havenview Dr
Mechanicsville, VA 23111
+1 804-427-1234
info@petstopdealer.com