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Dog System FAQ’s and Reviews

Frequently Asked Questions

How old or big does my pet need to be to be trained on the fence?

A: First, it’s important that your pet already be well adjusted to the home environment before training starts. There are no size limitations, but we do recommend your pet be at least 12 weeks of age.

How long is it going to take to train my dog to the fence?

A: It usually takes about four days to train your dog. This is when you get the training package that offers complete training. We come out 3 – 4 days in a row and train your dog. You follow a few rules and most dogs are running free in 4 days. Our gentle, humane method of training drastically reduces the amount of time it takes to train. If you decide to complete the training yourself, it will take up to 30 days.

Are you associated with Invisible Fence®, Petsafe®, PetSafe® Pro, Radio Fence®, Dogwatch®, DogGuard® or ANY other pet fence brand other than Pet Stop®?

A: No, we are not. However, as independent contractors we can provide service and products for other pet containment brands, including product upgrades, replacements, exchanges, and trade-ins.

Will my pet be hurt by the correction?

A: The level of stimulus is set at your dog’s minimum threshold and is enough to warn your dog, nothing more. The amount of energy produced by the receiver is no more than that produced by a carpet’s static shock.

Can I use an underground dog fence for my aggressive dog?

A: Possibly. If you have an aggressive dog, we will not sell or install an electric dog fence unless it is to be used in conjunction with a preexisting wooden or chain-link fence.

When do the batteries need to be replaced in the receiver?

A: Usually, the battery will last from 4 to 6 months, but this will vary depending on how often your dog tests the boundaries. When the batteries are low, an indicator light will flash so you’ll be able to change the batteries before they expire. We offer rechargeable receivers. Ask us about upgrading and you’ll never have to buy batteries again!

What Are Our Customers Saying?

The customer service at Pet Stop is amazing! They are always there to replace any parts that may have been damaged and they are all friendly and kind. The product is durable and with a lifetime warranty, the process is streamlined when I want to order new collars or devices. Definitely a product worth getting for your family and pets!

Joe Geil

I have been a very happy client of Pet Stop for several years now. I had been with another company and received very poor service. Pet Stop folks are always available and very responsive. They are always willing to help resolve any issues quickly and efficiently, although over time there have not been many issues.

David Maraghy

Pet Stop of Virginia has become a family thing with us - 2 of our adult children live locally and ALL 3 of our families have our yards fenced in by Pet Stop - our dogs can go between our homes and are protected. It's awesome! And we have all experienced great customer service from Pet Stop. Highly recommend!

Donna Amadee