Frequently Asked Questions
How old or big does my pet need to be to be trained on the fence?
A: First, it’s important that your pet already be well adjusted to the home environment before training starts. There are no size limitations, but we do recommend your pet be at least 12 weeks of age.
How long is it going to take to train my dog to the fence?
A: It usually takes about four days to train your dog. This is when you get the training package that offers complete training. We come out 3 – 4 days in a row and train your dog. You follow a few rules and most dogs are running free in 4 days. Our gentle, humane method of training drastically reduces the amount of time it takes to train. If you decide to complete the training yourself, it will take up to 30 days.
Are you associated with Invisible Fence®, Petsafe®, PetSafe® Pro, Radio Fence®, Dogwatch®, DogGuard® or ANY other pet fence brand other than Pet Stop®?
A: No, we are not. However, as independent contractors we can provide service and products for other pet containment brands, including product upgrades, replacements, exchanges, and trade-ins.
Will my pet be hurt by the correction?
A: The level of stimulus is set at your dog’s minimum threshold and is enough to warn your dog, nothing more. The amount of energy produced by the receiver is no more than that produced by a carpet’s static shock.
Can I use an underground dog fence for my aggressive dog?
A: Possibly. If you have an aggressive dog, we will not sell or install an electric dog fence unless it is to be used in conjunction with a preexisting wooden or chain-link fence.
When do the batteries need to be replaced in the receiver?
A: Usually, the battery will last from 4 to 6 months, but this will vary depending on how often your dog tests the boundaries. When the batteries are low, an indicator light will flash so you’ll be able to change the batteries before they expire. We offer rechargeable receivers. Ask us about upgrading and you’ll never have to buy batteries again!