A blank digital display on the transmitter (the main unit connected to the buried wire fence) is a common issue, which needs troubleshooting to determine the cause of. Follow the steps below to get to the bottom of the issue.
- Make sure the transmitter has not been turned off. Press the UP button once or twice to turn the power on.
- Check the AC electrical outlet to be certain it is plugged in and supplying power to the transmitter.
- We recommend that you plug in something else, like a hair dryer or radio to be sure the outlet is operating properly. Also, if the transmitter is plugged into a GFI outlet, make sure it is reset and functioning properly.
- If the transmitter is not coming on and the outlet is working, the transmitter has likely been damaged by lightning or a power surge.
Still having issues?
Complete a short support form and we will reach out to you as quickly as possible. Let us know that the transmitter will not come on so we can make sure to bring an extra AC adapter.